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Patient satisfaction is a widely used term in measuring the quality of the health care system. Despite the numerous studies conducted in the literature, little is known about the impact of satisfaction in retention of family physicians` patients. Based on a survey conducted within family doctors' patients this study aims to provide the development of the valuable relationship between an amount of factors that affect retention in health area: trust, satisfaction, expenditure, services` quality and availability. Imp...

The costs are a fundamental part of every organization especially in highly competitive environments, since on these depends largely the competitiveness of the company because they are the fundamental parameter of strategic decisions that define the continuity of a company. The implementation of any cost system in practice poses unique problems that are related and are the result of the organization to which they refer. Thus, any attempt of objectivation of the difficulties involved in the design and implementatio...

Under the conditions in which the market is currently flooded with unhealthy products, when effects of economic crisis in the past few years cause purchasers to acquire cheap products which contain chemical substances and E's, the solution for a healthy feeding is bringing to the foreground of the bio products. This paper proposes an analysis of market for these products, the analysis which is based on research into measure in which consumers know and acquires bio products, the factors affecting market, of the str...

The paper deals with a problem of creation and existence of start-ups in Slovak republic and measurement of their success. Generally, the success of firm can be measured through various performance indicators. The paper on theoretical level presents two basic approaches to performance evaluation - the traditional financial ratio analysis approach and approach considered as a broader stakeholder perspective. The paper also presents the results of studies which show different predictors of performance or factors of ...

More and more tourism studies, reports and policies in Europe regard sustainability as a strategic input for gaining competitive advantage. In this context, we consider that in order to be competitive, tourist destinations need to formulate and implement sustainable development strategies. The present article supports the idea that the competitiveness action framework of European tourist destinations has to respect the principles and implement the instruments for sustainable development of tourism which exist at t...

The article deals with purchasing habits of specific target group “Czech Singles” in the Czech Republic. The aim of the article is to assess the significance and market potential of this segment, as well as create a complete description of this segment by proposing adequate marketing approaches with emphasis on distribution channels. Typology of “Singles” has not been yet well defined and foreign research outputs differ in certain aspects. Paper determinates the theoretical concept of consumer buying behav...

Large shopping centres already provide not only the purchase function in the traditional sense, but the philosophy of their existence is based on the multi-functionality, which creates possibility for maximizing the length of customers stay in shopping centres associated with the increase in the average expenditure on purchase of goods and services. In addition to their regular shopping function, visiting the shopping centre has become an opportunity for various social occasions and a place of leisure time activit...

The article is devoted to integrated assessment of state and tendencies of Russian meat market. As demand-supply situation at Russian meat market is closely related to the external environment factors and to the world market of meat, in our paper, the results of generalization of the world market tendencies were presented taking into consideration both segments of the developed and developing countries. For integrated assessment of Russian position at the world market of meat and for inter-country comparisons, we ...

One of the main problem regarding the economic development potential is represented by the opportunities of investments in economy, which are missed due to a lack of correlation in information. In this area we will customize our research on the capacity of increasing the economic growth in Romania throughout facilitating the absorption from the Regional Operational Program by using a tool, created to enhance the know-how of the applicants and beneficiary of the projects, financed by structural funds. For a thoroug...

In this study, we proposed to present the macroeconomic context in which the structural funds are absorbed and used efficient from the perspective of monetary policy transmission channels and the influences generated by the way they reacted at the main monetary and economic variables to different shocks in Romania's economy, between 2002 and 2013. The analysis is based on the impacts of using technological systems and data generalization in the macroeconomic and monetary framework. Thus, we included variables that...

Transport company as a socio-economic system responds to changes in its surroundings and adapts its economic activities to these changes in. Therefore, there is interaction taking place between the enterprise and its surroundings. The article focuses on the analysis of factors that influence the success of business in the field of transport in the Czech Republic, namely in terms of influence around these businesses. As part of the analysis, not only legislation and strategic documents are evaluated that are essent...

Sustainable economy is gradually changing the values of customers thus conditioning the new tendencies in the development of marketing and sales. Marketing and sales are becoming factors of the change in relation to the existing challenges of sustainable economy. The aim of this article is to inform about the tendencies of marketing and sales from the point of view of purchasing behaviour of consumers in the selling place in the context of sustainable economy, which create preconditions for marketing to become an ...

This article deals with applying cognitive analysis methods to manage online store operations. Structured modeling offers an opportunity to build indicative management and create an expert system to support managerial decisions making that enables any time to identify the most effective strategic management and develop specific tactic recommendations for store's managers. Currently, much attention is paid to the process of effective management and profitability of the online store. It is very important to start an...

The paper presents actual situation in cluster initiatives in the Slovak Republic with emphasis on technological clusters. The aim of the paper is to analyse experience with an operation of technological clusters in the Slovak Republic and to present best practises on selected clusters. The paper brings selected findings from the research in Slovak technological clusters realized during the year 2014 and 2015. A qualitative research was conducted by interviewing all existing technological clusters in Slovakia. The...

An innovative type of economic development in Russia suggests expansion of the competitive potential of the country and increasing its comparative advantages in the social sphere, including education and tourism. National tax policy is a key factor in improving competitiveness. National tax policy not only increases the efficiency of the fiscal, but also the regulatory function of taxation in respect of social organizations. The government affects the economy through the mechanism of tax administration. Accelerati...

The Romanian seaside represents a tourist destination that has a complex tourist potential which unfortunately is not capitalized at its best. Currently, the prices of tourism services sold in the resorts within this area are high and do not reflect their quality. In the period 2011-2014, the tourist flow displayed on the Romanian seaside has recorded slight fluctuations year after year. The highest level of tourist arrivals was recorded in 2012 (805.000 tourists). At the level of this year, foreigners have owned ...

Recession is one of the periodic economic cycle phases which requires adequate and dynamic actions. The aim of the study is to identify the best strategies for hotels to overcome the recession and position themselves for recovery. This study reviews available literature on strategies taken by businesses to overcome the recession, compares it with the reaction of hotels in Slovakia in times of the global economic crisis and suggests the most appropriate strategy to reduce the impacts of recession on hotels. A struc...

Automobile tourism is one of the traditional types of tourism. Quality of service in the automobile tourism is formed by the level of supply, which in turn is dependent on their compliance with requirements of the modern society. The present level of development of information and methodological support of automobile tourism requires its improvement, based on a humanistic approach and principles of sustainable development. To conduct the study used a situational, systemic and institutional approaches, scientific m...

The purpose of the report was to examine contemporary conditions for developing and promoting sustainability initiatives for companies in Russia. Namely, the working paper focused on international companies operating in Russia and transformational process of international sustainability initiatives being introduced for the emerging market. The methodology of the research included: analysis of work practices in terms of descriptive research, analysis of statistical and historical data, and comparative analysis of e...

During the last decade the EU economy was hit by two economic crises. The first was the deep global financial and economic crisis in 2008. After a brief economic recovery occurred in 2012 in the European Union another, more moderate economic recession. Reason for its existence was excessive indebtedness of some euro area countries, mainly Greece, Portugal, Ireland and Spain. The debt crisis and uncertainty about the future of the European economic and monetary union was the cause of creation of the second, though ...

Entrepreneurship is considered as one of the fundament of the each economy, especially economies of the western type based on democratic principles and freedom accompanied by economical competition. Thus it is very important to take a closer look at the entrepreneurship and the entrepreneurship environment from the entrepreneur point of view from chosen European countries. Entrepreneurs as the driver of the economy progress and the development of the entrepreneurship environment has their own intentions for starti...

The classic idea of „family vacation” regards travelling in different places accompanied by family members, on various distances, using different forms of organization and usually planned in advance. Collaborative consumption as a phenomenon is a class of economic arrangements in which participants share access to products or services, rather than having individual ownership (“what's mine is yours”). Applied in tourism this new concept tries to give a new dimension of the touristic phenomenon, bypassing tr...

Starting from its expected contribution to national and regional development – as a result its major natural and cultural heritage potential, this paper proposes an inquiry into Romanian tourism's competitiveness using the data provided by the Travel and Tourism Competitiveness Report 2013 issued by the World Economic Forum. It aims to highlight the position of Romania in Central and Eastern Europe and to reveal its competitive advantages for the pillars envisaged in the mentioned report. A special emphasis is p...

Cities of all sizes often labour over the decision to develop a brand strategy. For small cities it is increasingly becoming a matter of whether they can afford not to embrace the concept if they want to be better organized and be more distinctive and competitive. If the city is allocating funds to marketing programs without consistently clarifying what the city stands for, what it does best, and why it matters to customers, then it is risking (and possibly wasting) public funds. The article offers analysis of cit...

The work analyses statistic indicators which quantify the supply side for agritourism in Romania compared with the tourism supply in general. In Romania, agritourism appeared after the fall of communism, has adapted to the economic reality and is limited to the rural households converted in agritourist guesthouses. The data was obtained using the TEMPO-Online platform of the National Institute of Statistics (NIS). The results attest a significant growth of arrivals and overnight stays in agritourist guesthouses, h...

Despite the fact that in recent years there has been accumulated a considerable experience in the theory and practice of promoting Russia as a tourist destination, there has not yet been found a solution for such important tasks as the adaptation of the theme and service content of the Russian tourist product to the expectations of the audience of main target markets, defining the specifics of promotion programs in accordance with national characteristics of cross-regions, the formation of customer loyalty program...

Tour operators are some of the basic components of the formation and development of the tourism sector of the country. However, since 2010, Russia faced an acute problem of bankruptcies tour operators. For four years, 45 companies went bankrupt, and the damage amounted to more than 7 billion rubles, which fell to about 130 thousand people, the beginning of the transformation of the tourist market, and consumers are essentially lost confidence in the producers of tourism services. The article presents the results o...

Increasing economic inequality in a relatively short period is not an isolated phenomenon of some countries, respectively regions, but it is a generally accepted phenomenon of beginning of the 21st century. This phenomenon raises the attention not only of scientists from different fields as well as politicians, policy-makers and citizens worldwide. On various forums and at different levels, are discussed questions relating to the need for identification of purposes as well as of economic and non-economic consequen...

Entrepreneurial labour is considered as a special commodity, the creative characteristics of which fully determine the efficiency of the competitive economy, possibilities for producing goods of high quality and convenient services and scales and tempo of scientific, technical and organizational changes. Any entrepreneurial activity is always entrepreneurial labour, but not every entrepreneurial labour can be registered as entrepreneurial activity. Both the development of the market for entrepreneurial labour, whi...

Innovation became the symbol of the modern society, a panacea for solving numerous problems of the contemporary enterprise. Fascination of innovation can be observed, however is accompanied often by the crisis in the innovation process. Nevertheless, enterprises enter the innovation activities in order to achieve competitive advantages. If innovations are really so important tools, used by entrepreneurs, what is their origin? The article deals with the internal innovative initiatives as a valuable source of its or...

The improvement and modernization of transport or deterioration of transport on the other hand has a direct impact on tourism. The history of tourism and transport provides a clear understanding of this relationship. The transportation can be discussed without taking tourism into consideration but tourism can't flourish without travel. Transportation is an essential part of tourism industry. Due to the improvements of transportation the tourism industry has expanded especially during last years. This paper analyze...

At present, many services companies are joining the ranks of science-intensive national economy sectors, generating various innovations, among them innovations in the spheres of infrastructural, utility, household services, as well as computer, engineering, telecommunications, medical and educational technologies and services. All of the above contributes to the dynamic development of the services sector. In the services sector, a major role is played by the provision of household services to the population. Howev...

The undervaluation of the national currency may lead both to the acceleration of economic growth caused by the growth of the price competitive capability of export and the protection of the internal market, as well as to the emergence of losses in course of devaluation that cannot be compensated by the following economy growth. The Russian ruble demonstrates vulnerability to the shocks at the resource markets, and its deep devaluations are provoked by the drastic falls of oil prices. The analysis carried out in th...

Creation, organization and functioning of tourist routes is the basis of the implementation of the tourist potential of areas and objects. However, in the Russian Federation there wasn't carried a comprehensive and full-scale studies of the condition of the tourist route network yet. To conduct the study used a situational and systemic approaches and methods of mathematics and statistics, survey, comparison, analysis and synthesis, abstraction, induction and deduction [1, 8, 10]. This Article presents the results ...

Nowadays, tourism is one of the most debated topics because of the potential to generate revenue and help local communities to develop. With cheaper transportation costs - both in terms of fuel (especially for air transport) and people's ability to acquire their own car, traveling became more accessible for all categories of population, including young students. This article wishes to outline the profile of students from Spain who travel, by pointing out elements such as: the desire to travel, their experience and...

Unpaid work within households and volunteering result in a considerable part of a national economic output yet these activities are normally not included in the standard economic indicators, such as gross domestic product (GDP). The quantification of the volume of unpaid work in Slovakia was done through the use of surveys in Slovak households and subsequent calculations of time spent on unpaid work activities and its valuation in financial terms. The results confirmed some common trends and characteristics of unp...

One of the renowned research models in tourism is T.A.L.C. pattern (Tourism Area Life Cycle) of prof. Richard Butler. The model highlights the direct link between the variable "time" and "number of tourists" who can arrive in a tourist area depending on the development period / age that it has it, by proposing several possible tourism development stages of an area. Based on this model and on the principles of geographical spatiality, this paper aims to promote a new variant of TALC, TASS, which focuses on the chan...

In the article is carried out the general analysis of profit sources and possibilities of growth on the example of regional oil monopolist JSC “Tatneft” basing on authors methodology. For the periods of 2005 - 2013 are also constructed the models of growth with marking an extensive and intensive factors for the purpose of the accounting of their shares in production management.

Rapid developments in information and communication technologies have improved all sort of services, including tourism services. At the same time new technologies can also be used to measure and monitore tourism activities. As tourism generates directly and indirectly an increase in economic activity through consumpting goods and services in the places visited it is important for destination managers to have a clear understanding of the number of visitors as well as their activity, spendings and duration of the vi...

The purpose of this article is to analyze the Romanian agriculture during the time period 1990-2013. Descriptive statistics was used in order to assess: the surface of arable land, the surface of the cultivated land, the main crops, the exports and the imports. Secondly, trend line function was used to foresee the evolution of the cultivated land of Romania till the year 2020. The results underline the importance of capitalizing the agricultural potential of the country. Romania had an agricultural potential of 6,...

The paper describes various projects of water resources optimizing use including redistribution of a river drain in Russia and in other countries. These projects are considered prerequisites for the water resource market formation. The main factor of the economy advanced ancient civilizations, as well as in modern industrial society, it needs water. After all, the first law of mankind was laws on water. Today providing the population with high-quality water in the world is an important issue. Water like no other n...

The article presents the whistleblowing regulations in Romania and the gap between what laws state and what is done and known in reality by people in the public sector. The methodology uses comparison, analysis, observation and presents some cases from Romania related to whistle blowers or to cases that could use the regulations that protects whistle blowers. The paper is useful for managers and employees in the public sector dealing with these problems.

The analysis of companies' financial situation represents one of the main problems within organizations. Bankruptcy risk has determined financial analysts to develop analytical models in order to eliminate or minimize this risk. Among the most important assessment models of financial risk there are Principal Component Analysis (PCA), Cluster Analysis and Multiple Discriminant Analysis (MDA). Based on the MDA, Altman [1] developed a method for estimating the risk degree of an organization in terms of bankruptcy, ca...

In this paper the authors focus on the problem of portfolio selection based on Mean Absolute Deviation risk measure. They try to design new model based of the idea of event tree. It means, that the investor make the decision in every state of investment separate and hold the portfolio from previous period, or change the portfolio. So the investor can optimize the decision on the financial market. The biggest advantage of this model is, that the solution can be never worst like the solution, we get with standard op...

Evaluation in one of the important strategic instruments for obtaining feedback and testifying to the functionality of the management of research and development (R & D) system. Based on the evaluation results the top leaders generally make decisions and then allocate and redirect funds to support public research in educational institutions. This is primarily the so-called first and second role of universities, namely education, research and development. The intentions of science policy, proposals for priority res...

In last few decades we can see many failures of managers at every size of companies all around the world caused by lack of information. These managers who did bad decision were too tied to the operational requirements of business and the result of their bad decisions affected the whole company business and company strategy. The main problem of these failures are decisions driven by emotions, intuition or political influences inside or outside of the company instead of data and numbers driven decisions. Business In...

The article examines the economic and legal aspects of the functioning of the institute of public-private partnership (hereinafter - PPP) in view of the implementation of priority national projects and justifies an increase in the use of various forms of interaction between government and business in the conditions of overcoming the consequences of the global financial crisis and economic sanctions. The article reveals the problems of the conceptual framework in the studied field of relations and analyzes the doct...

Modern humanity lives in conditions of innovative economy, which is characterized by the swiftness of the environment development, the influx of large flows of information, the continuity of product and technological changes. All this causes uncertainty associated with the future and the lack of full protection of the individual against the economic and financial implications. Economic and financial instability related to the financial and economic losses, while the economic security is linked to certain condition...

Despite the steady growth of innovation activity enterprises in the global competition, they have difficulties in financing innovation. What are the opportunities and limitations for financing innovation enterprises development and what type of financing is most appropriate? The study defines these two issues as the most important to determine the innovation and investment strategy of the states and enterprises. To solve this problems the state strategy of the enterprises innovative development should focus on fac...

The taxes have always represented an important instrument of fiscal policy having a significant influence on the behavior of consumers of taxable goods. Potentially providing multiple effects and financial gains, they can be used as effective means of achieving the energy, transport, environmental, economic, and other goals. Although the EU has no direct jurisdiction over the selection of tax systems and tax forms of its member states, it seems that the limit of the indirect interference into the implementation of...