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The parallel development of the digital society and the ideas for sustainable development provokes courier companies to seek innovative solutions based on ecofriendly practices that correspond to the technological changes that take place in the major players in the realization of products, which are the merchants. The aim of this paper is to reveal the place of the courier companies as the main logistics intermediaries in the context of the omnichannel commercial strategy and to outline the trends in the sector fa...

The new normality of individual and business life is increasingly built up under the influence of the key role of digital technology. Economic agents operate in unprecedented global engagement and continuously expanding business opportunities and information sharing capabilities. The information society transforms the restrictive conditions of place and time into factors of relative importance. Digital technologies go deep in a wide range of everyday and routine business processes and cause changes with significan...