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Quality is a general term used in all areas, but has a specific character for each position, sector or area. In order to improve the quality, there are used techniques, methods and tools of quality. In the paper the authors propose to use and to adapt a model consecrated in industry, namely the DMAIC model, for improving the quality of educational process, in preschool institutions in Romania. Preschool period is the period of the fundamental procurement cycle, is called early educational period and its range in b...