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This paper presents a case study realized at the “Lucian Blaga” University of Sibiu, with the purpose of improving the educational process. The purpose of this case study is to present a project based on solving the existing problem using the six sigma methodology. The most obvious problem facing the organization is related to the absenteeism of the students. Using 6 Sigma methodologies, an analysis of the educational process and a problem-solving project was realized. In order to identify the causes, a brainstorm...