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ECOLOGICAL IMPACT ON DIGITALIZATION IN INSURANCE AND INSURANCE INTERMEDIATION
Abstract
Digitalization has had a huge impact on the insurance sector, influencing everything from underwriting to claims management, as well as insurance intermediation. It has resulted in higher efficiency, improved customer experience, tailored products and services, better risk management, and increased regulatory compliance. It has, however, introduced additional issues, such as data privacy and cybersecurity concerns. Overall, digitalization has fueled insurance industry innovation and given new opportunities for insurers and intermediaries to grow their operations. One of the most notable effects of digitization on the insurance business has been the change in insurance product distribution. Insurance intermediaries may now reach customers more easily through social media, websites, and other digital channels thanks to advances in digital technology. This has made it easier for intermediaries to offer insurance products and services to a broader audience while also boosting overall client satisfaction.
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References6
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