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LANGUAGE MEANS OF VERBAL AGGRESSIVENESS IN INTERPROFESSIONAL COMMUNICATION.
Abstract
Both now and always people use verbal aggressiveness to achieve personal, social and professional goals. There are a lot of examples of different methods, tactics, means and strategies of inter-professional communication within pragmalinguistic approach. Staff members are confronted increasingly with verbal aggressiveness. Aggression at the workplace may either be caused internally by colleagues or by external persons not belonging to the company: clients, visitors, suppliers. Aggression is a very strong emotion, affecting both yourself and your interlocutor. In this regard we observed the institutional discourse where there are two specified participants of communication. They are professionals and clients. Differentiationof these two components is substantial under the conditions of official (institutional) interaction. It is a very real problem when you find yourself the victim of a person who use verbal aggressiveness in thework place. Thus, the aim of our paper is to explore the distinction between methods of using invective vocabulary in Russian and English subcultures. The current research is based on linguistic analysis with elements of comparison. The study establishes variety of invective vocabulary. The authors consider that verbal aggressiveness in "professional - client" communication includes a direct offensive language to the addressee, as well as various kinds of ironic statements about the physical and mental abilities of communicant.
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