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SOCIAL SCIENCES: Section Sociology, Social Work, and Digital Societies2025

REBUILDING SOCIAL SERVICE QUALITY: FROM FRAGMENTED FUNCTIONS TO PROCESS THINKING WITH LEAN TOOLS

Ecaterina Coman, Radu Tudorica, Cristel Io?u · Proceedings of 12th SWS International Scientific Conference on Social Sciences - ISCSS 2025

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SOCIAL SCIENCES: Section Business and Management2020

ASSESSING EMPLOYEE-VISITOR INTERACTION AND INTERNAL ATMOSPHERE TO MEASURE SERVICE QUALITY IN MUSEUMS

A Tsvetkova, O Gavrilina, D Dorobat · 7th SWS International Scientific Conference on Social Sciences ISCSS 2020

DOImuseum quality service quality public museums museum atmosphere staff communications

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SOCIAL SCIENCES: Section Business and Management2018

IMPACT OF PERFORMANCE ASSESSMENT TO INCREASE SERVICE QUALITY IN THE LOCAL PUBLIC SECTOR

Naim Ismajli, I. Krasniqi, A. Behluli, R. Hajdaj · 5th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM 2018

DOIperformance measurement management quality services local administration

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SOCIAL SCIENCES: Section Healthcare, Public Health, and Societal Transformation2017

REENGINEERING QUALITY OF PHARMACEUTICAL CARE SERVICES: THE CASE STUDY OF LATVIA

G. Grinberga-Zalite · References: 4th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2017, www.sgemvienna.org, SGEM2017 Conference Proceedings, ISBN 978-619-7105-95-7 / ISSN 2367-5659, March 28-31, Book3, Vol.1, 551-558 pp, DOI:10.5593/SGE

DOIpharmaceutical care services service quality evaluation reengineering

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