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In organizations, besides various issues related to profit and efficiency, increase importance of staff relations. To ensure the effectiveness of the organization, it is necessary to develop not only hard (professional) skills for employees, but also soft (personal) skills. Employees are reared to independently plan and direct their activities towards a specific goal, achieve the goals and evaluate the results achieved to increase your sense of self-efficacy. Various self-regulation theories determine that the dev...

Employee loyalty is one of the most important factors in the organization. The management of many organizations develops their training programs, benefit packages, performance appraisal and work system based on their company policies. The study included 169 customer service consultants with seniority from 3 months to 10 years and over who are working in one of the bank branch in Latvia. Respondents filled questionnaire: J. Meyer, N. Allen and A. Smith's "Survey of loyalty to the profession". The aim of research is...

Students of University of Business, Arts and Technology RISEBA starting supervisory practice, are faced with the problem that in the business environment is a lack of awareness and understanding of supervisor work. This raises the concern that the requested service is not required enough in the Latvian market. The situation is a little better with the coaching services, because for the past 5 years coaching promotion was quite active, therefore, awareness and understanding of this service has improved. The aim of ...