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The paper presents the results of a survey St. Petersburg residents about trust in e-government technologies. The study was based on the ideas of actor-network theory and the approach of social construction of technology (SCOT). 600 respondents took part in the survey (sampling error does not exceed 4%, with a 95% confidence level). The study proposes an approach to cyber-social trust in the field of e-government technologies: online services provision, citizens’ e-participation in the management of the city, soci...