EVALUATING THE STRUCTURAL RELATIONSHIPS BETWEEN IMAGE COMPONENTS, OVERALL IMAGE AND DESTINATION LOYALTY OF BULGARIA AS A SPA AND WELLNESS DESTINATION
(STEF92 Technology, 2019, M. Stoyanova)
Show more
Image is a key factor in attracting first-time visitors, and the environment of a destination plays an essential role in their decision to re-visit it. The aim of the study is to ascertain the moderating effect that cognitive and affective components have on the overall image and relationship with destination loyalty. Twenty-four distinct constructs are identified, five of which are about the cognitive aspect, eleven are about the affective aspect, five are about the overall image of Bulgaria as a spa and wellness...



