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FACTORS INFLUENCING USAGE OF E-COMMERCE TOOLS IN MICROENTERPRISE SECTOR IN LATVIA

I. Gudele

First published: 2017https://doi.org/10.5593/sgemsocial2017/14/S04.039View metrics

Abstract

Development of ICT, Internet and electronic commerce tools has totally changed the way of doing business, business processes, marketing and Public Relations. A new type of activities in the digital environment provides an advantage to small and microenterprises to effectively communicate directly with the target group of customers and achieve much better results than with the traditional media. The purpose of this article is to describe the main factors influencing the usage of e-commerce in microenterprisesВ’ marketing activities and analyse effectiveness of this communication. The author used the qualitative and quantitative research methods to analyse e-commerce the usage in Latvian microenterprises and AHP method to evaluate factors influencing usage in this business sector. The author provides the proof to the assumption that social networks are very effective e-commerce tools in communication with the audience defines the main problems and highlights factors positively influencing development of e-commerce for microenterprises.

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Publication details

Title
FACTORS INFLUENCING USAGE OF E-COMMERCE TOOLS IN MICROENTERPRISE SECTOR IN LATVIA
Authors
I. Gudele
Proceedings
4th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM 2017
Publisher
STEF92 Technology
Year
2017
Pages
293-300
SWS Citekey
Gudele20174293300
ISSN
2367-5659
ISBN
978-619-7408-16-4
Language
en
Publication type
Proceedings Paper
Keywords
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