Scholarly record
RELATIONSHIP BETWEEN INTERNAL COMMUNICATION AND PSYCHOLOGICAL CLIMATE IN THE ORGANIZATION X
Abstract
Rapidly changing environment and intercommunication is becoming an increasingly important topic of large organizations business strategy choice. Calahane et al. [1] on organization climate research has stated that the organizational climate is the individual's collective perception in the common system of the work environment and the framework. Today's business leaders require high flexibility, agility and responsiveness what builds organization`s psychological climate. Kurt T. Dirk and Donald L. Ferrin [2] meta-analysis study states the concept of trust between individuals, described as the most important element. It may promote cooperation, motivate, develop competence, to improve the exchange of knowledge and innovations. Kouzes and Posner [5] found that 25% of the leader's behaviour constitutes employees to be more productive and motivates them more effectively to fulfil the obligations in their work places. Meanwhile, trust promotion increases managers effectivity, as the trust is one of the essential conditions in Leader/Member Exchange. Company Ltd. X is a leading fuel retailer with more than 100 years of experience in the sector. The study aims to determine the relationship between the employees mutual communication, the internal flow of information and psychological climate in the company. Following research questions are set out in the study: What is the X Ltd. internal communication and psychological climate like? Is there a statistically significant relationship between the internal communication and psychological climate in the X Ltd.?
Publication Impact Profile
Publication details
References15
Cahalane H., Sites E.W., The climate of public child welfare employee retention, Child Welfare, 2008.
Dirks K. T., Ferrin, D. L., Trust in Leadership: Meta-Analytic Findings and Implications, Journal of Applied Psychology, 2002.
Graen G. B., Uhl-Bien M., Relationship-Based Approach to Leadership: Development of Leader–Member Exchange (LMX) Theory of Leadership Over 25 Years: Applying a Multi-Level, Multi-Domain Perspective, 1995.
Jenkins S. R., Need for power and women’s careers over 14 Years-structural job satisfaction and job performance: A meta-analysis, Journal of Applied Psychology, Vol. 86, 1994.
Kouzes J. M., Posner B. Z., The truth about leadership, Jossey-Bass, 2010.
Lanneborn K., Löfgren, M., The relationship between managers and employees in a virtual context, Örebro Universitet, 2013.
Leković B., Principi menadžmenta. Bečej: Proleter, 2011.
Ozolina-Ozola, I., Psiholoģiskais klimats darba kolektīvā, Biznesa psiholoģija, Nr. 23, 2010.
Popa B. M., The relationship between performance and organizational climate, 2011.
Popescu M., Crenicean L., Organizational Communication Audit – Plus Value in Business, 2016.
Sullivan J., Three roles of language in motivation theory. Academy of Management Review, 1988.
Vemić-Đurković J., Jotić J., Marić R., Uporedna analiza doprinosa upravljanja ljudskim resursima organizacionim performansama banaka u Srbiji, Industrija, 2013.
Venkatesh, Organisational Climate: Meaning, Characteristics and Factors, http://www.yourarticlelibrary.com/organization/organisational-climate-meaning-characteristics-and-factors/53226/, 2015.
Ykul G., Ledarskap i organisationer, Revised by M. Kaulio, Persons education limited 2012, first published 1994 as “leadership in organizations, global edition”, England, 2012.
Zhang J., Liu Y., Organizational Climate and its Effects on Organizational Variables: An Empirical Study, International Journal of Psychological Studies, 2010.
View or Download full articleAccess options
SWS access login
Login as SWS Scientific CommitteeLogin as SWS Scientific PartnerLogin as SWS AuthorAuthors and approved SWS contributors will read and export their own linked papers after identity matching by SWS profile, email and SGEM GlobalID.
For librarian assistance: [email protected]
Purchase Instant Access
- Article can be downloaded after successful payment.
- Article may be used according to SWS library access terms.
- Article cannot be redistributed.
