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RISK FACTORS IN THE RELATIONSHIPS BETWEEN WORKERS IN SOCIAL SERVICES AND THEIR CLIENTS

Lenka Novakova, Ivana Grohmann, Jan Michalik, Petra Hajkova, Ivana Pospisilova, Zuzana Haiclova

First published: 2022https://doi.org/10.35603/sws.iscss.2022/s07.071View metrics

Abstract

The purpose of the research was to find out whether social service workers perceive close clients as dependent on the care provided. The so-called phenomenon of power and powerlessness can arise from this. We found out whether they are aware that there can be situations in social services where close people of clients feel subjective helplessness. This may result from the hopelessness of their situation, depending on the care of another person provided by the social service. This is also related to finding out whether the workers feel that they are an equal partner within the professional boundaries, and what strategies are used in solving different situations. The research is based on a qualitative data collection design, using the semi-structured interview method. As part of the presented research, some markers were identified that may have an influence on the given issue. It is especially respectful of communication and general system limits of social service providers. The results of the research can bring insight into the broad issue of communication and boundary aspects that may occur in connection with the care provided in the field of social services. They can contribute to the enrichment of knowledge about ethical issues in the field of helping professions.

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Publication details

Title
RISK FACTORS IN THE RELATIONSHIPS BETWEEN WORKERS IN SOCIAL SERVICES AND THEIR CLIENTS
Authors
Lenka Novakova, Ivana Grohmann, Jan Michalik, Petra Hajkova, Ivana Pospisilova, Zuzana Haiclova
Proceedings
Proceedings of 9th SWS International Scientific Conference on Social Sciences - ISCSS 2022
Publisher
SGEM WORLD SCIENCE (SWS) Scholarly Society
Year
2022
Pages
607-614
SWS Citekey
Novakova20227607614
ISSN
2682-9959
ISBN
978-3-903438-04-0
Language
en
Publication type
Proceedings Paper
Keywords
Power and powerlessnesssocial servicesrelationshipsdisabilitycommunication
References3

  1. Miovsky, M. Kvalitativni pristup a metody v psychologickem vyzkumu. Czech Republic, 2006.

  2. Vyhlaska c. 505/2006 Sb., kterou se provadeji nektera ustanoveni zakona o socialnich sluzbach, ve zneni pozdejsich predpisu.

  3. Zakon c. 108/2006 Sb., o socialnich sluzbach, ve zneni pozdejsich predpisu.

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