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MEDIATION CLAUSE IN CONSUMER CONTRACTS
Abstract
Consumer protection legal regulation has been undergoing a long-term development in the Czech Republic and is largely influenced by European legislative standards, as well as by the national law. Consumer contracts are specific type of obligational relationship where one of the parties (the consumer) enjoys increased legal protection. Mediation has not been a part of the Czech legal system for a long time, yet its use in practice is expanding. Recently, the entrepreneurs begun to include the mediation clauses in the consumer contracts, which on the one hand force the parties to an out-of-court dispute resolution, on the other hand, the mediation clauses may cause similar problems in the consumer area as the arbitration clauses. The article discusses the nature of these mediation clauses and the consequences to which such a clause may lead. This research was financially supported by the Czech Science Foundation (GA?R), grant no. 17-03490S.
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