Scholarly record
REMOTE MANAGEMENT OF UNIVERSITY ADMINISTRATIVE PERSONNEL AND PROMOTION OF INNOVATIVE BEHAVIOUR DURING REMOTE WORK
Abstract
The level of digitalisation and electronification offers new opportunities in the labour market, offering flexible working conditions and the opportunity to work remotely. Emphasizing the successful fulfilment of the functions / goals of higher education institutions and thinking about its sustainability and competitiveness, its personnel must act professionally, flexibly and innovatively, ensuring the continuity of administrative processes, meeting the needs of internal / external customers. The aim of the research – to study what factors promote innovative behaviour of university administrative personnel during remote management. Research questions are: Which factors of administrative personnel remote management significantly promote innovative behaviour? Which factors of administrative personnel remote management hinder innovative behaviour during remote work? Is there statistically significant correlation between remote management of administrative personnel and employee performance as a significant facilitator of innovative behaviour? Which impact factors are the most important for increasing work performance? Survey consists of 52 statements and 11 variables to find answers to important factors of remote work and management - work organization, technical support, communication between employees and managers, worklife balance, specifics of time planning, socialization opportunities, work performance control opportunities, employee motivation, flexibility and openness to innovative actions when working remotely. Sample of the research - 160 respondents - administrative personnel of the university, who are responsible for the provision of administrative functions - study process, human resource management. Hindering factors to innovate are the lack of feedback and encouragement, being insufficiently informed about how to act in non-standard cases, low initiative to suggest innovative solutions to problems and lack of confidence, that employees work in a contemporary organization. Strengthening of the leadership, learning about it, team building, and time management are important for personnel openness.
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