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TOOLS USED IN AN ENTERPRISE PROVIDING TELECOMMUNICATION SERVICES TO ENSURE FEEDBACK - CASE STUDY
(STEF92 Technology, 2015, P. Kovarikova, L. Branska)
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At present, the situation on the Czech retail market for the provision of mobile telecommunication services is quite complex. There are three key businesses on the market operating mobile networks and providing mobile telecommunication services. They are similarly successful businesses achieving high yields, which are, however, gradually losing their privileged positions and profits due to greater deregulation of the telecommunications market as well as stronger competition. Today it is already obvious that only s...



