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THE IMPACT OF STANDARDIZATION OF VARIABLES ON THE OUTCOMES OF SERVICE MARKET SEGMENTATION
(STEF92 Technology, 2014, V. Vlckova, M. Patak, H. Lostakova, L. Spitalsky)
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In the today's highly competitive market environment, enterprises are searching for new ways of serving markets and creating a differentiated customer value. An important role in these change processes is played by the process of market segmentation according to the customers' requirements and shopping behaviour. Properly performed market segmentation then contributes to increased profitability of the company and of the entire value network. The methods used in segmentation are based on combinations of various seg...



