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Good governance and the quality of public administration is a key aspect in ensuring a country's long-term competi¬tiveness and well-being. In 2001, the European Commission underlined in its “White paper on Governance” that five principles combine to form the basis of good governance: openness, participation, accountability, effectiveness and coherence. Europe 2020 strategy emphasizes that to achieve transformational change towards a smart, sustainable and inclusive growth it is required a strong governance f...