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The main purpose of this study is to describe and analyze the overall level of motivation of workers of hotel enterprises in the Ferizaj Region in the Republic of Kosovo and to measure the relationship that exists between motivation and quality of service. Part of the study was 467 employees of hotel enterprises, of which 36.6% (n = 171) were women and 63.4% (n = 296) were males. The analytical data analysis was done through the SPSS program. From the findings of this study it has been found that the employees of ...