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Patient satisfaction is a widely used term in measuring the quality of the health care system. Despite the numerous studies conducted in the literature, little is known about the impact of satisfaction in retention of family physicians` patients. Based on a survey conducted within family doctors' patients this study aims to provide the development of the valuable relationship between an amount of factors that affect retention in health area: trust, satisfaction, expenditure, services` quality and availability. Imp...

Quality of life became a priority for researchers from many study areas. Researches realized in the last few years regarding the quality of life focused mainly on urban reality. The article purposes to offer a short review of the literature concerning quality of life and urban development, to study the connection between this terms and also important statistics from Romania. A survey based on five main themes was conducted with the aim to create an image of quality of life in each quarter of Bucharest. Implication...