@inproceedings{sgem2017S05132,
  title = {THE QUALITY OF SERVICES PROVIDED TO CUSTOMERS IN THE B2B MARKET WITH CHEMICAL INDUSTRY PRODUCTS},
  author = {V. Vlckova and H. Lostakova},
  booktitle = {4th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM 2017},
  year = {2017},
  pages = {1053-1060},
  publisher = {STEF92 Technology},
  doi = {10.5593/sgemsocial2017/15/S05.132}
}