Olivera Grljevic, Zita Bosnjak, Sasa Bosnjak (2014). SOCIAL MEDIA ANALYTICS IN HIGHER EDUCATION AND CHALLENGES. Proceedings of 1st International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2014, 883-890. https://doi.org/10.5593/sgemsocial2014/B11/S3.113