Leonor Pais, Cristina Souza de Castro, Lisete dos Santos Mendes Monico. "AFFECTIVE AND CONTINUANCE COMMITMENT IN CALL CENTRES: VALIDATION OF MEYER AND ALLEN QUESTIONNAIRE." Proceedings of 1st International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2014 (2014): 11-18. https://doi.org/10.5593/sgemsocial2014/B11/S1.002