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Leonor Pais, Cristina Souza de Castro, Lisete dos Santos Mendes Monico. AFFECTIVE AND CONTINUANCE COMMITMENT IN CALL CENTRES: VALIDATION OF MEYER AND ALLEN QUESTIONNAIRE. Proceedings of 1st International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2014, 2014, pp. 11-18. https://doi.org/10.5593/sgemsocial2014/B11/S1.002
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Leonor Pais, Cristina Souza de Castro, Lisete dos Santos Mendes Monico. AFFECTIVE AND CONTINUANCE COMMITMENT IN CALL CENTRES: VALIDATION OF MEYER AND ALLEN QUESTIONNAIRE. Proceedings of 1st International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2014, 2014, pp. 11-18. https://doi.org/10.5593/sgemsocial2014/B11/S1.002