TY  - CPAPER
AU  - Ecaterina Coman
AU  - Radu Tudorica
AU  - Cristel Io?u
TI  - REBUILDING SOCIAL SERVICE QUALITY: FROM FRAGMENTED FUNCTIONS TO PROCESS THINKING WITH LEAN TOOLS
T2  - Proceedings of 12th SWS International Scientific Conference on Social Sciences - ISCSS 2025
PY  - 2025
SP  - 483
EP  - 492
DO  - 10.35603/sws.iscss.2025/s04.57
PB  - SGEM WORLD SCIENCE (SWS) Scholarly Society
ER  -