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P. Kovarikova, L. Branska. USING THE RETENTION PROCESS IN AN ENTERPRISE PROVIDING TELECOMMUNICATION SERVICES TO IMPROVE THE COMPETITIVE POSITION.. International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2014, Book 2, 2014. https://doi.org/10.5593/sgemsocial2014/b23/s7.096

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P. Kovarikova, L. Branska. USING THE RETENTION PROCESS IN AN ENTERPRISE PROVIDING TELECOMMUNICATION SERVICES TO IMPROVE THE COMPETITIVE POSITION.. International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2014, Book 2, 2014. https://doi.org/10.5593/sgemsocial2014/b23/s7.096
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