TY  - CPAPER
AU  - Leonor Pais
AU  - Nuno Rebelo dos Santos
AU  - Cristina Souza de Castro
AU  - Lisete dos Santos Mendes Monico
TI  - THE QUESTION OF COOPERATION IN CALL CENTRES: CONTRIBUTIONS TO VALIDATION OF THE ORGANIZATIONAL COOPERATION QUESTIONNAIRE
T2  - Proceedings of 1st International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2014
PY  - 2014
SP  - 507
EP  - 514
DO  - 10.5593/sgemsocial2014/B11/S1.066
PB  - STEF92 Technology
ER  -