TY - CPAPER AU - P. Suchanek AU - M. Kralova TI - THE POSSIBILITY OF EVALUATING AN ENTERPRISE'S PERFORMANCE IN TERMS OF EVALUATING ITS CUSTOMER SATISFACTION T2 - 2nd International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2015, Book 2 PY - 2015 DO - 10.5593/sgemsocial2015/b22/s6.063 PB - STEF92 Technology ER -