@inproceedings{sgem2015s6063,
  title = {THE POSSIBILITY OF EVALUATING AN ENTERPRISE'S PERFORMANCE IN TERMS OF EVALUATING ITS CUSTOMER SATISFACTION},
  author = {P. Suchanek and M. Kralova},
  booktitle = {2nd International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2015, Book 2},
  year = {2015},
  pages = {},
  publisher = {STEF92 Technology},
  doi = {10.5593/sgemsocial2015/b22/s6.063}
}