TY - CPAPER AU - TANAY, H. TI - FLIGHT TEAM PERCEPTIONS OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) T2 - 2nd International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2015, Book 2 PY - 2015 DO - 10.5593/SGEMSOCIAL2015/B23/S7.038 PB - STEF92 Technology ER -