TY - CPAPER AU - S. Markovic AU - J. Dorcic AU - M. Krnetic TI - CUSTOMERS' EXPECTATIONS AND PERCEPTIONS OF THE CASINO SERVICE QUALITY IN CROATIA T2 - International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2014, Book 2 PY - 2014 DO - 10.5593/sgemsocial2014/b24/s7.020 PB - STEF92 Technology ER -