TY - CPAPER AU - I. Sitnikov AU - J. Novacescu TI - FACTORS THAT INFLUENCE CUSTOMER SATISFACTION IN AUTOMOBILE AREA T2 - 7th SWS International Scientific Conference on Social Sciences ISCSS 2020 PY - 2020 SP - 225 EP - 234 DO - 10.5593/sws.iscss.2020.7.1/s04.27 PB - STEF92 Technology ER -